Careers at IPSA

You demonstrate excellent judgement.  

You can influence people. 

You understand our aims and values and want to help us achieve our goals. 

MP Services Account Manager

Full-time, permanent. Applications close on 26 August 2022.

We are looking for an MP Services Account Manager who can provide comprehensive support to our customers, ensuring their issues are resolved and options considered while ensuring MPs comply with the MPs Scheme of Staffing and Business Costs.

You will be the face and voice of IPSA as the first point of contact when MPs and their staff need help, as well as inducting and educating them on IPSA’s systems and processes.

You will belong to a highly motivated team and your role will be visible across IPSA, so building successful partnerships with others is key. The role involves listening to and understanding customers, and collaborating with other teams across IPSA to meet these needs efficiently and effectively

Read the full job description.

Find out how to apply.

MP Services Manager

Full-time, permanent. Applications close on 26 August 2022.

We are looking for an experienced manager to join a highly motivated, high-performing team in a leadership role which offers a significant opportunity to enable change and contribute to improvement across your team, the MP Services Directorate and across IPSA and to support the achievement of IPSA’s strategic objectives.

Working with colleagues across IPSA, your shared objective will be to develop, monitor and lead a team to deliver high-quality, consistent and timely advice and support to MPs and their teams.

You will collaborate with, support and challenge other members of the team, with a collective responsibility for delivery, and with customer satisfaction and the forefront of everything you do.

Read the full job description.

Find out how to apply.

As well as your basic salary we have a substantial package of core benefits, including: 

• 25 days annual leave, increasing to a maximum of 30 days with experience

• season ticket loan

• membership of the Civil Service Pension Scheme 

• occupational sick and maternity pay

• a culture of inclusion and diversity

• flexible working

We know that our success depends on the quality of our people and are committed to continuous learning and professional development.  

Our offices are based in Central London, opposite Covent Garden.

By applying you confirm that you have the right to work in the UK, and have read and agree to our privacy policy. 

We are committed to being a diverse and inclusive organisation and we welcome applicants from all backgrounds. We are looking for people with a range of skills, experience and knowledge.

We have BAME, Green and LGBT+ networks to celebrate and promote equality, diversity and sustainability. 

If you have a disability, please let us know if we can make any adjustments to enable you to apply for a role.

If you would like to apply for any of our advertised roles, please ensure your CV and cover letter does not contain any personal details which could identify you.

Please remove any reference to your:

• name and title

• educational institution names

• age and gender

• email address

• postal address and telephone number

• nationality and immigration status

We may be unable to consider your application if you do not follow these guidelines.

When you submit your application via email to our HR team your name and email address will be visible only to them and not those who will conduct the shortlisting. Our HR team will contact you if you have been shortlisted.